Color accurate proofing with iProof Systems

Which printers are supported by PowerRIP 2000?
PowerRIP 2000 Professional supports many different printer models for different manufacturers. For a specific printer manufacturer and model, select one of the following: Canon, Epson, OKI, HP and NEC.

Windows 7 update
After installing a Windows 7 update, you get an error 126 "Loading Printer DLL" Do a remove of the PowerRIP software, restart the computer and then reinstall the PowerRIP software. You will not have to val;idate the software, as it is already validated.

Which computers and operating systems are compatible with PowerRIP 2000?
Any PowerMac, G3, Blue/White G3, G4, iMac and iBook. PowerRIP 2000 is compatible with system 8.6 and greater including OS X (Classic).
On the PC platform we operate with Windows 98/95/NT4.0/2000/ME/XP.

Where can I purchase PowerRIP 2000?
PowerRIP 2000 may be purchased Online, by calling our sales office at 321-777-3910, or from any one of our Resellers listed on the Where to Purchase page.

When I purchase PowerRIP 2000, what will I receive?
You will receive a CD, a printed Quick Start guide, an electronic manual, a registration card and a Product ID number for your version of software.

What is PostScript and why do I need a PostScript RIP?
PostScript is a programming language optimized for printing graphics and text. A PostScript RIP (Raster Image Processor) converts the output from your application into an image allowing you to utilize a non PostScript printer for high quality color and sharp, legible type.

I have several Macs and several printers, how many copies of PowerRIP 2000 do I need to purchase?
One! PowerRIP 2000 Professional is network ready. You can connect your Macs via Ethernet and print out to any supported printer via the chooser.

Is PowerRIP 2000 user friendly?
Yes it is. We designed the options so they are intuitive. So if you do not have time to read the manual, you can still use PowerRIP 2000.

What is your return policy for software?
We offer a FREE download of iProof-X Direct Print Driver, PowerRIP 2000 and PowerRIP X PostScript RIP for users to try our software before purchasing. If the software is purchased, there is no return policy for opened software unless a problem occurs and can not be corrected by iProof Systems within acceptable time. An RMA (Return Merchandise Authorization) must be obtained from iProof Systems' Technical Support Department enabling you to return the software for a refund. Complete package must be returned including all validations. If you purchase from any of our resellers, please check with their return policy on software. All returns are subject to a 15% restocking fee.

Will PowerRIP 2000 increase my printer speed?
PowerRIP 2000 will process your data and send it to your printer. The printer then runs at full print speed providing you have sufficient hardware. Many factors contribute to printing speed including the speed of your computer, amount of RAM in your computer, connection type and complexity of your file. USB is faster than serial.

After my software is install and running, I print the PowerRIP logo
You have lost your validation. If you are running Norton Antivirus, Go to: Norton options, Exclusions, then select "Which disks, folders or files to exclude from Risk scanning" & also "exclude from Auto Protect scanning". Then enter *.EKB This will prevent Norton from removing the validation information

To Remove the AX NF ZZ folder
Step 1: To remove the AX NF ZZ folder Go to the “C” drive (My computer, “C” drive) (Highlight the AX NF ZZ folder, right click and delete)

IF YOU DO NOT FIND THE AX NF ZZ FOLDER ON YOUR "C DRIVE, PLEASE FOLLOW THE STEPS BELOW FOR YOUR OPERATING SYSTEM:

WINDOWS XP:
If the AX NF ZZ folder is not visible then  and you are on Windows XP Click on TOOLS in the top task bar Click on FOLDER OPTIONS   Click on VIEW Insure that the SHOW HIDDEN FILES AND FOLDERS has a check mark
Insure NO check mark in HIDE FILES EXTENSIONS FOR KNOWN TYPES
And there is NO check mark HIDE PROTECTED OPERATING SYSTEMS FILES    Once the above are set, click APPLY, then OK      Then go to step 1

VISTA:
If the AX NF ZZ folder is not visible then  and you are on VISTA Go to the Control panel and select "Classic View" Then find Folder Options. In FOLDER OPTIONS  Click on VIEW Insure that the SHOW HIDDEN FILES AND FOLDERS has a check mark .
Insure NO check mark in HIDE FILES EXTENSIONS FOR KNOWN TYPES
And there is NO check mark HIDE PROTECTED OPERATING SYSTEMS FILES    Once the above are set, click APPLY, then OK      Then go to step 1

Windows 7:
If the AX NF ZZ folder is not visible on the "C" drive then and you are on Windows 7. Go to the word "Organize" in the upper left corner and come down in the drop down selection and choose "Layout" and then select "Menu Bar" Wait a few moments and the word "Tools" will appear in the menu bar to the up one line and to the right of the word "organize" . Come down under "tools' and select "Folder Options' And then select "View". In the View selections Insure that the SHOW HIDDEN FILES AND FOLDERS has a check mark .

Insure NO check mark is in the box for HIDE PROTECTED OPERATING SYSTEMS FILES (Tell the PC to proceed when if a warning comes up) Once the above are set, click APPLY, then OK Then go to step 1

Keep your Antivirus Software from deleting the Activation Code after you validate it
It is easy to protect the activation code from Antivirus Software Programs Like Norton or McAfee. Simply tell these anit-Virus program not to scan the activation folder or activation files. Place the "AX NF ZZ" folder on the list of fodlers NOT TO SCAN and any files ending in .EKB as files to not scan. Normally a wild card character is placed in front of .EKB, so it will appear as *.EKB

Running Antivirus Software
Running Kapersky Antivirus Software Kaspersky Internet Security v7 software has been known to cause problems when trying to run the rip.

Is there a Demo version?
PowerRIP is available in a demo version for you to try first hand. The demo version is fully functional except it will print the word "DEMO" across your output.

To check the version of PowerRIP X?
To check the version loaded, Open the PowerRIP X utility and go to the words PowerRIP X in the menu bar. Below PowerRIP X come down to the words ABOUT THIS APP. Here you can read the version installed.

To remove PowerRIP X version 7, 8, or 9
Open the Library folder on the root of the Mac, The mail library folder. In the Library folder open the "Receipts Folder". In the Receipts folder delete any Epson listing if followed by a printer number like R1800 or 4800 or 1290 etc. Then delete the iproofxcore.pkg listing and all the PowerRIP X listings

ERROR 216, What the symptoms are
This usually happens only on 64-bit Windows 7 systems.
Our software installs correctly but when it comes to installing our printer drivers, it fails. First it gives the name of the printer with "(nul)" after it. Then it throws an error 216, followed by an error 179X. An error 216 is "invalid driver image".

What causes it
To install a driver in Windows, the installer program first copies the necessary files (DLL, HLP, NTF, etc) to a drivers folder in Windows. This drivers folder is NOT the final resting place for these files, however. It's more of a "holding area" for drivers waiting to be installed. When the installer issues the "InstallDriver" function call, Windows examines the files in that holding area and, if they're OK, Windows copies them to the "3" folder and the driver is added to the internal drivers list in Windows. If the files are found to be wrong in any way, the AddDriver function will fail with a specific error code (216 in this case) and the driver will not install. That's what is happening in our case. The reason is that the drivers files (DLL, HLP, etc.) were found to be already in the holding area so the installer never copied them. In this case the files that are already in the holding area are OLD AND INCOMPATIBLE with Windows 7 so the AddDriver fails. So how did those old, incompatible files get there? They were put there by a competitive RIP company that was using 5 year old drivers.

How to fix it.
Fortunately, the fix is quite simple. Simply delete these four files from \WINDOWS\SYSTEM32\SPOOL\DRIVERS\x64
PS5UI.DLL
PSCRIPT.HLP
PSCRIPT.NTF
PSCRIPT5.DLL

Then remove the RIP and reinstall it. It will install correctly now.

Failed to Add Monitor, error: 1805
Failed to Add Port, error: 50
Error 2 adding driver
It means the installer could not install the “PowerRIP Server” port in your system. You’ll see that error when trying to install the RIP remotely (with goto meeting or similar) because installing print monitors is only supported in local mode. However, if the RIP was installed before (ever) then the monitor is already there and you can ignore the error.

Another way this error would appear is if you’re running Windows 7 64-bit and trying to install an old version of the RiP which isn’t “win-7 aware”.